Support & Advice

Support & Advice

Sharing the resources you may need

Child and Adolescent Mental Health Service
CAMHS stands for Child and Adolescent Mental Health Service. CAMHS are here to offer help when a young person’s worries, problems or behaviours begin to impact upon their everyday lives and their families. Their services include signposting to services available in the local area; self-help recommendations; group work, individual work; family therapy and neurodevelopmental assessment.

Address: Freshney Green Primary Medical Centre, Sorrel Road, Grimsby, Lincolnshire, DN34 4GB.

Telephone: 01472 626100

COBSEO: Confederation of Service Charities

Cobseo provides a single point of contact for interaction with Government, including local government and the Devolved Administrations; with the Royal Household; with the Private Sector; and, of course, with other members of the Armed Forces Community.

For more information, visit the COBSEO website.

The Department for Work and Pensions

The Department for Work and Pensions has ensured, as part of the Armed Forces Covenant, that every district Job Centre Plus has an armed forces champion who ensures provision of support to meet the needs of the armed forces community. This includes employment support and policies that help with transition, employment and service families and spouses.

Armed Forces access to JobCentre Plus services

Forces Mutual

Forces Mutual provide a range of products, services, advice and guidance on insurance, money, mortgages, health, and more general enquiries. They also offer financial education information.

Telephone: 00800 00 01 02 03 to book an appointment.

For more information, visit the Forces Mutual website.

The Army Welfare Service

The Army Welfare Service Information Service provides information on behalf of the chain of command to the Service community and welcomes enquiries from serving personnel, dependants, partners, extended families, and the wider military community including veterans and MOD civilians. The network of HIVEs across the UK and overseas provides a valuable point of contact for serving personnel and families during assignment relocations.

For more information visit the HIVEs website.

The Help for Heroes Band of Sisters

The Help for Heroes Band of Sisters is open to both men and women and offers fellowship, support and a listening ear to the loved ones of our Heroes. Offering lifelong access to all the financial and welfare support from Help for Heroes, the fellowship also provides opportunities to meet others who understand what it’s like to care for a loved one. Membership is free, confidential and offers access to opportunities all around the UK.

Telephone: 01980 844280

For more information visit the Band of Sisters website.

The Military Wives Choirs Foundation

The Military Wives Choirs Foundation was created following the enormous success of the No.1 single Wherever You Are, which raised over half a million pounds for SSAFA and The Royal British Legion.

For more information, visit the Military Wives Choirs website

Project Nova

Project Nova supports Veterans who have been arrested and enter Police Custody. It also supports Veterans who are referred by specialist Police teams, or other statutory organisations, because they are at risk of arrest.

Central Support Team Telephone: 0121 236 0058

Email the Project Nova Team.

Royal British Legion

The Legion is here to help members of the Royal Navy, British Army, Royal Air Force, veterans and their families. We support serving and ex-serving personnel all year round, every day of the week. Our support starts after seven days of service and continues through life, long after service is over.

Care and Independent Living

Care Homes

We have six care homes across the country for the Armed Forces community and their families. Our homes, including five with specialist dementia care, are designed to be a home from home for our residents and visitors.

Support for Carers

We know that when you are caring for someone it can be hard to find the time to look after yourself. We work in partnership with Dementia UK to provide Admiral Nurses – a specialist service helping the Armed Forces community and their families living with dementia.

We know that when you are caring for someone with dementia it can be hard to find the time to look after yourself. Our Admiral Nurses are there to support you, and those you’re caring for, get the help you need.

Independent Living

We’re here to support the Armed Forces community maintain their independence and stay safe in their own home. We can provide support so that you or your loved ones can access the services you might need.

Financial and employment support


We help to ease the burden of financial pressure for thousands of serving and ex-serving personnel every year. We provide specialist compensation advice, help with debt and emergency situations, and can support you through grant applications. Whether you are in need of urgent assistance to get through a temporary crisis or need help at home we may be able to help with a grant.

Help with disability benefits

We can help anyone in the Armed Forces community claim any state disability benefits they may be entitled to. Whether your illness or injury was as a result of service or not, or if you have a physical or psychological problem we can help you. Our expert advisers have excellent knowledge of the benefits system, and we can guide you from your application all the way through to taking further action if you need to dispute anything.


All our members play a vital role in supporting the Legion. Members build relationships. They share experiences with like-minded people, and have a say in the way we run the Legion by voting through our branch network. But most importantly, they help us provide support to the Armed Forces community and their families. From being at the end of a phone line and visiting veterans in their local area, to holding Remembrance and community events across the UK, our members help us reach those who need us most.

The Legion is here to support you, and those you’re caring for, get the help you need. There are various ways to find out how me might be able to help.

Visit the RBL’s website for more information or to contact us via ‘Live Chat’ (8am – 8pm, 7 days a week)

Telephone: 0808 802 8080. Lines are open 8am-8pm, 7 days a week.

SSAFA – Soldiers, Sailors, Airmen and Families Association
Whatever challenges they’re facing, members of the Armed Forces community can rely on SSAFA. Our network of more than 5,000 trained volunteers provides practical and emotional support for serving personnel, veterans and military families across the UK and worldwide.

For more information, visit the SSAFA website.

Telephone: 0800 731 4880

Speak Out helpline

The Army’s Speak Out helpline is a confidential helpline for anyone experiencing unacceptable behaviours and also offers support to the CoC. It is staffed by military personnel and is open every day from 0830-1700 Monday to Friday excluding bank holidays and Christmas stand down. The helpline signposts Service Personnel to suitable contacts in their units to enable the problem to be addressed at the most appropriate level of escalation.

The helpline numbers are:

Military: 96770 4656

Civilian: 0306 770 4656

Email the Speak Out team.

The Army Families Federation (AFF)

The Army Families Federation (AFF) is the independent voice of army families: regular or reserve, wherever they are based. Throughout the UK and overseas, AFF works hard to achieve policy change and progress in favour of army families; AFF offers advice and guidance on all aspects of army life, confidentially and in an easy-to-digest way.

Telephone: 01264 382326 Email:

For more information, visit the AFF website.

Address: Melbourne House, 16 Town Hall Street, Grimsby, DN31 1HZ

Tickets for Troops

Set up in 2009 to provide all serving members of the Armed Forces and those medically discharged since 2001 with free tickets for major sporting events, theatre performances, music concerts and cultural attractions. Over the last five years, the charity has been donated over 500,000 tickets which have been made available to their 140,000 registered members.

For more information, visit the Tickets for Troops website.

The Knoll
Knoll Street
North East Lincolnshire
DN35 8LL
UK Registration Number: 10849279